Help for People Claiming for ESA or PIP

We all know the benefits system can be very confusing and stressful. If you're currently thinking about applying for Employment and Support Allowance (ESA) or Personal Independence Payment (PIP), or if you're actually in the process of applying or waiting for an assessment, visit The Citizens Advice Bureau website. 

Online support with ESA

Online support with PIP

There you will find:

Essential information on ESA and PIP, with basic information about the process and your rights, and tips about how to answer questions on the application forms and at the assessment. Plus, there are more detailed guides if you want to know more.

The site is not a substitute for getting help with your application forms from a Citizens' Advice Bureau or Advice Centre directly, and it's always best to get a family member, support worker or advocate to accompany you to a face-to-face assessment.

But you might find it a good place to start, and it can help you prepare better for your assessment and communicate better with the assessor once you're there. We think it gives you a better chance of getting the right result, and that it might take a little bit of your worry and uncertainty away.

If you would like free advice regarding benefits over the phone, email or in writing you can contact The Disability Law Service who aim to respond to enquiries in 3-5 working days.